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Terms & Conditions

Thank you for shopping at xtrememachines.com.sg. These Terms and Conditions govern the purchase of any product via www.xtrememachines.com.sg. By seeking to purchase product from the website, you agree to be bound by these terms and conditions and the Terms of Use Agreement, the Privacy Policy. The website is owned and operated by Xtreme Machines. Should you have any questions, please contact our Customer Service team prior to ordering from this website.

General

We will always attempt to be as accurate as possible, however we are unable to warrant that product prices or descriptions or other content of the Website is accurate, complete, reliable, current or error free.

Please note that colours may vary slightly from those displayed by your monitor.

It is a condition of sale that product is not resold for commercial use.

We are unable to redirect or stop orders once an order has been placed.

Product Availability

The Website offers product for sale that we expect to be in stock and available for dispatch from our distribution centre.

In the event that a specific style is currently sold out, OUT OF STOCK will be displayed and if a specific size or colour is not listed, it is out of stock and not available for purchase online. In the unfortunate circumstance where a product you wish to order becomes unavailable, we will advise you so you can consider an alternative product or a refund will be provided.

Please note that products in your shopping cart are not reserved and may be purchased by other customers. We are unable to accept back orders, rainchecks or lay-buys on website orders.

Payment

Prices of product, services and other charges displayed on Website are current at the time of display. These prices are subject to variation.

We accept payment from Visa and MasterCard, or such other methods we may accept in the future. Payment is debited from your card at the time of your order.

All transactions on this Website are processed using Stripe payment gateway.

All prices are shown in Singapore Dollars and Malaysian Ringgit. Transaction will occur in the chosen currency.

GST/Taxes/Fees

A charge accounting for GST is excluded in the retail price shown. You may incur additional currency conversions fees or other fees from your bank. Please check with your bank before ordering.

Your Order

All orders are subject to acceptance by us and availability. After you place an order, you will receive either an order confirmation or an order cancellation email:

Order Confirmation: This email confirms that we have received your order and that your payment has been received. This email will include an individual order number.

Order Cancellation:  This email will notify you that product you have sought to purchase is unavailable. We expect this to only occur rarely as we update the stock levels on the Website on a regular basis. In the event that this does occur, our customer service team will give you the option of a refund (for the unavailable product) or choosing another product from the Website.

An order confirmation is NOT an acceptance of your order, just a confirmation that we have received it and that payment has been approved. We retain ownership of the title to the product that is the subject of your order until the later to occur of receipt of payment, or delivery of the product to your specified address.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that the product ordered is out of stock or does not satisfy our quality control standards and is withdrawn. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Cancellations

By Us: We reserve the right not to provide product or services, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

If your order is cancelled, you will receive an email from us. It will explain the reasons for the cancellation. You will not be billed for any order we cancel. Once an order is cancelled, it cannot be reprocessed and must be submitted again via the Website. Where you have provided a contact phone number with your order, we may try to contact you by phone to discuss your options.

By You: Once an order has been submitted by you it cannot be changed or cancelled. Orders will be subject to our terms, conditions and policies relating to Returns and Exchanges (see below).

Shipping

Estimated delivery time is within 5-7 working days via regular registered post. This is used as a guide only and will commence from the date of dispatch.

All products ordered via the website will be delivered to the address provided by you and confirmed by us when you placed your order.

Tracking Your Order

Once your item has been shipped you will receive an email containing a shipping tracking number.

Return and Exchange Policy

Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.

All Sales/Exchanges are Final.

No Refunds are permitted except in the case that item is unavailable. 

No Refunds on any defective items – however customers can return defective items (apart from sale items) within 7 days for exchange under manufacturer’s warranty.  

Exchanges permitted for PFD/Life Jackets, Rashguards and Riding Jacket/Pants only. Items must be in their original condition, unworn, unaltered, unwashed, un-ironed with all the tags and the original packaging. 

All SALE and promotional-priced items are non-returnable, non-refundable and non-exchangeable.

You will responsible for paying for your own shipping costs for returning your item for exchange. Shipping costs are non-refundable. Xtreme Machines will not be responsible on missing parcel/lateness/return back.

Should your return meet all the requirements above and you wish to proceed with the return, please email hello@xtrememachines.com.sg with your order number and proof of purchase.

Xtreme Machines reserves the right to assess the condition of returned goods to determine that it meets all the requirements above.

Xtreme Machines may elect to return the product to the manufacturer’s repair agent to determine the nature of the problem. Xtreme Machines reserves the right not to offer an exchange voucher, refund or repair where the item fault is a result of misuse or neglect.

For exchange, delivery fee is non-refundable.

Terms of Use Agreement

This Website, www.xtrememachines.com.sg is owned and operated by Xtreme Machines. By using the Website, you agree to be bound by all the terms and conditions contained in this Terms of Use Agreement (“Agreement”). Please read this Agreement carefully. By using the Website you also represent that you are at least 18 years old, or you are at least the minimum legal age to enter into a contract in the jurisdiction in which you are viewing the Website. In addition, when you use any current or future version of the Website, you also will be subject to the terms and conditions of this Agreement, which may include as relevant, the Terms of Use Agreement (“Agreement”), Privacy Policy. Please print a copy of this Agreement for your records. We may, from time to time, modify the terms of this Agreement. When we make changes, we will post those in a new Terms of Use Agreement. Your use of the Website following any such modification constitutes your agreement to the terms of the modified Agreement. You should visit this page periodically to learn of any changes to this Agreement.

User Comments

We welcome your comments about the Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to us, whether through the Website, e-mail, facsimile, mail or other means, shall be and remain the exclusive property of Xtreme Machines. Your submission of any such Comments shall constitute an irrevocable assignment to Xtreme Machines of any and all rights, titles and interests in all copyrights and other intellectual property rights in the Comments. As such, Xtreme Machines and any of its affiliates will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments which you do not intend to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Privacy Policy

Please review our Privacy Policy, which also governs your visit to the Website, to understand our privacy practices. The terms and conditions of our Privacy Policy are incorporated herein and made a part of this Agreement.

Copyright

All copyright rights in the text, images, photographs, graphics, user interface, music and other content provided on the Website, and the selection, coordination, and arrangement of such content, are owned by Xtreme Machines and its affiliates to the full extent provided under the Singapore Copyright Act and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the Website for any purposes. Nothing stated or implied on the Website confers on you any license or right under any copyright of Xtreme Machines and its affiliates. The Website and the information contained in reference herein are for your personal, non-commercial use only. Except as otherwise specifically permitted herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of the Website, or use the contents of the Website in litigation, or for any commercial or promotional purposes, without the express written consent of Xtreme Machines and its affiliates or its lawful successors and assigns. 

For usage permission, please contact us via email at hello@xtrememachines.com.sg

License and Website Access

Xtreme Machines grants you a limited, revocable and nonexclusive license to access and make personal use of the Website but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Xtreme Machines. This license does not include any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders or similar data gathering and extraction tools. Neither the Website nor any portion of the Website may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Xtreme Machines. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Xtreme Machines and its affiliates without express written consent of Xtreme Machines. You may not use meta tags or any other hidden text using Xtreme Machines name or trademarks without the express written consent of Xtreme Machines. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Website so long as the link does not portray Xtreme Machines or its products or services in a false, misleading, derogatory, or otherwise offensive manner as determined by Xtreme Machines in its sole discretion. You may not use any Xtreme Machines logo or other proprietary graphic or trademark as part of the link without express written permission of Xtreme Machines. You may not make any other part of the Website, other than the home page of the Website, available as part of another service by “deep linking,” or otherwise, without prior written permission from Xtreme Machines.

Third Party and Co-Branded Websites

The Website may contain hyperlinks (“links”) to websites operated by persons or entities other than Xtreme Machines (“third-party Websites”) or to co-branded websites operated by a third party, including affiliates (“co-branded Websites”). We provide such links for your reference and convenience only. A link from Xtreme Machines to a third-party Website does not imply or mean that we endorse the content on that third-party or co-branded Website or the operator or operations of that Website. You are solely responsible for determining the extent to which you use any content at any third party or co-branded Websites to which you might link from the Website.

XTREME MACHINES IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD-PARTY WEB SITE OR CO-BRANDED WEB SITE, ANY MERCHANT OR OPERATOR OF A THIRD-PARTY WEB SITE OR CO-BRANDED WEB SITE, OR ANY OTHER PERSON WITH WHOM YOU ENGAGE IN ANY TRANSACTION.

Your Responsibilities

You agree to comply with all applicable laws in connection with your use of the Website, and such further limitations as may be set forth in any written or on-screen notice from Xtreme Machines. As a condition of your use of the Website, you warrant that you will not use the Website for any purpose that is unlawful or prohibited by this Agreement. All information that you provide in connection with a purchase or transaction or other interaction with the Website or any co-branded Website will be accurate, complete, and current. You will pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other interaction with Xtreme Machines or any co-branded Website at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other interactions.

By using the Website, you agree not to violate or attempt to violate the security of the Website, including, by way of illustration but not limitation, actions such as accessing data not intended for you or logging into a server or account that you are not authorized to access; attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, “flooding,” “spamming,” “mailbombing,” or “crashing” the Website; sending unsolicited email, including promotions and/or advertising of products or services; and forging any TCP/IP packet header or any part of the header information in any email or posting.   

Product Information

Xtreme Machines attempts to be accurate in describing its products. We do not warrant that product descriptions or other content of the Website are complete, reliable, current, or error-free. Unless otherwise stated, the prices displayed on the Website are quoted in Singapore Dollars.

Disclaimer of Warranties and Limitations on Liability

THE WEBSITE IS PROVIDED BY XTREME MACHINES ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, XTREME MACHINES MAKES NO REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, THIRD-PARTY CONTENT, MATERIALS, PRODUCTS, SERVICES OR LINKED SERVICES PROVIDED ON OR THROUGH THE WEBSITE, INCLUDING WITHOUT LIMITATION, THAT THE INFORMATION PROVIDED THROUGH THE WEBSITE WILL BE FREE FROM ERROR, OMISSION, INTERRUPTION, DEFECT, OR DELAY IN OPERATION, OR FROM TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS; THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED; OR THAT THE CONTENT ON THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY INFORMATION ON THE WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE, AND WE DISCLAIM ALL RESPONSIBILITY FOR THESE CHANGES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK.TO THE MAXIMUM EXTENT PERMITTED BY LAW, XTREME MACHINES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.IN NO EVENT WILL XTREME MACHINES, OR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE WEBSITE, BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTIAL, EXEMPLARY, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES OR ANY DAMAGES OF ANY TYPE OR NATURE ARISING OUT OF YOUR ACCESS, USE, MISUSE, OR INABILITY TO USE THE WEBSITE OR ANY LINKED SITES OR SERVICES; IN THE EVENT A THIRD PARTY INTERCEPTS OR DECRYPTS ANY TRANSMISSION OF INFORMATION THAT YOU PROVIDE TO XTREME MACHINES THROUGH THE WEBSITE; OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DICLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Idemnification

You agree to defend, indemnify, and hold harmless Xtreme Machines and its affiliates, successors and assigns, and its and their respective directors, officers, employees, agents, co-branders or other partners from and against any and all allegations, claims, demands, actions, causes of action, proceedings (whether threatened or pending), orders, damages, losses, liabilities, costs and expenses, including reasonable attorney’s fees and other legal expenses, and judgments of any kind of nature, incurred by Xtreme Machines arising out of or relating to your use of the Website, your violation of this Agreement, or your violation of any rights of another. We may discontinue the Website at any time and for any reason, without notice. We may change the contents, operation, or any and all other features of the Website at any time for any reason, without notice. We may discontinue or restrict your use of the Website at any time for any reason, without notice.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Xtreme Machines as a result of this Agreement or your use of the Website. Nothing contained in this Agreement is in derogation of Xtreme Machines right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by Xtreme Machines with respect to such use. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The failure of Xtreme Machines to enforce any provisions of this Agreement or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of this Agreement or to act with respect to similar breaches. If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

Subject to any additional terms published on this Website, this Agreement is the entire and final Agreement regarding the Website and its content, and supersedes any prior or contemporaneous communications between Xtreme Machines and you regarding the Website and its contents. All rights not expressly granted herein are hereby reserved to Xtreme Machines.

Promotions

Promotions cannot be combined with other promotions.

Promotions do not apply to shipping, GST or duties or similar services.

Promotions cannot be applied retroactively to previously placed orders or to orders that have been adjusted.

For promotions where you must buy 1 (or more) item(s) to get a reduction on the second (additional) item(s), the discount will be applied at checkout to the lower priced item.

Promotional items are available only while supplies last; there is no rain checks on sold out stock.

Xtreme Machines has the ability, at its sole discretion, extend or terminate a Promotion at any time.

Xtreme Machines has no obligation to advise an entrant of an incomplete or incorrect entry and will not be accountable for the return of any item ordered incorrectly.